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Training and Webinars

There are many tools available to assist you in learning about, planning and working through the accreditation process. This resource center highlights some of those tools, including the following webinars.


The National Indian Health Board (NIHB) partnered with the Public Health Accreditation Board (PHAB) to produce a series of webinars focusing on Tribal Public Health Accreditation. This three part series was developed to assist Tribal Public Health Departments in understanding and preparing for PHAB accreditation.  Please follow the links below to access the webinars.



    1. Getting Started with PHAB Accreditation, Recorded June 20, 2012. 

    2. Understanding the Accreditation Process, Recorded July 2, 2012.  

    3. Building Toward Success in Accreditation, Recorded July 18, 2012.


 *These webinars can be used for Continuing Education Credits or Continuing Medical Education Credits. The instructions to receive credit are listed at the end of each webinar found above.
March 12, 2013
State-Tribal Collaboration: Finding Synergistic Partners to Prepare for Accreditation
Summary: Partnering with other health departments can bring many benefits to those health departments and the communities they serve. Laura Sawney-Spencer of the Cherokee Nation and Terry Cline of the Oklahoma State Department of Health shared how their Tribal and state health departments partnered in various ways as the Cherokee Nation and the Oklahoma State Department of Health prepared for PHAB accreditation. Participants learned about how local and state health departments can partner with Tribal health departments in preparation for accreditation and the process of completing the health assessment process, health improvement plan and strategic plan. Lessons learned and tips on how to strengthen State-Tribal relationships and collaborations were highlighted.
December 18, 2012
Using the MAPP Framework for Authentic Partnership, Engagement and Action
Summary: Mobilizing for Action through Planning and Partnerships (MAPP) is a versatile approach to improving community health. Through engaging diverse community partners in assessment and planning, local health departments can meet CHA/CHIP related accreditation requirements and develop collaborative community-driven strategies to improve health. As nonprofit hospitals across the country begin their work on community health needs assessments, there is an opportunity for health departments, hospitals and other community organizations to align their assessment and planning through MAPP. Presenter Jess Lynch from the Illinois Public Health Institute will share experiences from Illinois and highlight examples of how MAPP has been successful in different contexts across the state. 
October 16, 2012
Montana’s Accreditation Strategy: Using Systems to Comply
Summary: Montana Public Health and Safety Division is linking multiple components of organizational management, including a performance management system, to form one integrated management system. Under this model the state health assessment, strategic planning, operational planning, budgeting, performance management, and quality improvement comprise one unified approach. Lindsey Krywaruchka and Denny Haywood from the Montana Public Health and Safety Division described how Montana is going about building this system, and why they feel this approach is an effective strategy for complying with PHAB accreditation criteria.
June 12, 2012 
Enhancing Your Facilitation Skills
Summary: What do the National Public Health Performance Standards, Accreditation, Community Health Assessment, Community Health Improvement, and Quality Improvement all have in common? Facilitation. The successful implementation of any these processes requires facilitation skills. Facilitation is the process of enabling groups to work cooperatively and effectively, and no public health process can be completed without it. In this webinar, learn the key strategies of facilitation that will assist you - no matter your skill level - with bringing strategic partners together to accomplish a shared goal.


April 17, 2012
Designing and Implementing a Quality Improvement(QI) Plan
Summary: Why should a Public Health Department build a QI Plan? What should it include? Who should be involved in developing the plan? How will this help us in our accreditation activities? In this webinar, John W. (Jack) Moran, Quality Advisor to the Public Health Foundation, described the elements of a QI plan followed by a local and state example. Sonja Armbruster, Community Health Assessment Coordinator at the Sedgwick County Health Department in Kansas and Erin Barkema, Public Health Advisor at the Iowa Department of Public Health Bureau of Communication and Planning shared how their agencies developed and implemented a QI plan. 


February 21, 2012
Roadmap to QI Culture: Building a Culture of QI in Your Health Department
Summary: This presentation provided a look at QI culture development from a variety of perspectives. Pooja Verma, from the National Association of City and County Health Officials (NACCHO), presented the "Roadmap to a Culture of Quality Improvement," demonstrating the various points along a continuum regarding the uptake of QI in health departments, and strategies to move health departments toward a culture of QI. Practitioner Ty Kane discussed the highlights and lessons learned from the Sedgwick County Health Department's 2010-2011 QI culture initiatives. Webinar participants were encouraged to take part in the discussion of the current and future state of QI in public health. 


*To access all previous webinars, please visit and search under programs for National Public Health Performance Standards Program.

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